Jeni Britton Bauer became inspired to make artisan ice creams while working at a French patisserie. Drawing on the practices of a traditional pastry kitchen, Jeni created her own techniques to make American ice creams that are less sweet and more flavorful.

Each batch of Jeni's ice creams is carefully tended to; each flavor artfully achieved with fresh ingredients found in the Ohio countryside as well as responsibly-raised exotics from around the world. All of Jeni's ice creams, sauces, pralines and marshmallows are handcrafted in Jeni's production kitchen in Columbus, Ohio.

Jeni's is family-owned and operated. Jeni Britton Bauer and her husband Charly Bauer co-founded the company in 2002; Charly's brother Tom Bauer became a partner one year later. Together with their small team, they make every batch of ice cream that is served in their four (soon to be five) stores in Columbus or shipped to doorsteps nationwide.